This is called the Offline Address Book and is being generated on the Exchange server.
Due to various synching schedules, it can take up to 48 hours before you could actually see a change in Outlook after a modification has been made on the Exchange server or in Active Directory.
For me, new colleagues are not showing up and the contact pictures aren’t displaying either.
They do for my colleague sitting next to me, so I don’t think it is a server misconfiguration or something like that.
This week, the Send and Receive task in Outlook 2007 SP2 and Outlook 2010 started hanging while trying to download from Exchange Server 2007 SP3 on SBS 2008.
If I highlighted the stuck process, I could see that it wasn’t able to get the Offline Address Book: Some articles point to Autodiscover as the problem.
Or does Outlook hang, freeze, or stop working when you're opening a file or sending an email message?
If the update mechanism appears to be broken for you, it could be because of a corruption in your OAB or in your mail profile.(This could take several minutes) Step 2: Uncheck the box next to Download changes since last Send/Receive.When you have Cached Exchange Mode enabled, Outlook by will by default cache the main Global Address List as well.(Hint: you should see URLs for OOF and OAB, the user name it would use, etc.) With the help of this article on the Official SBS Blog, and the Go Daddy picture on Susan Bradley’s blog, I got autodiscovery cleared up by adding a SRV record to my Go Daddy DNS. When I browsed to the full OAB URL provided by the autodiscovery, I got a “500 – Internal server error” (and another time, a “Runtime Error”). Right-click on the web.config file and select Edit Permissions.The 500 error led me to this article which recommends changing the permissions on the web.config file in the OAB directory. Here are the simplified instructions that worked for me: 1. Navigate to Server SBS Web Applications, then the OAB virtual directory. In my case, I saw only SYSTEM, the SBS admin user, and the Administrators group listed.