Make sure you are connected to the Internet to use Live Update after it is installed.In Windows 8, you can uninstall applications from the Start screen.This will update and install new versions of Norton as well as new versions of Live Update , the Norton updating program.If you have Auto-Protect turned on (this is the default), your system will be protected most of the time.
These fixes included the following issues: Garry, thanks for the reply. I will have to wait till a version is released that will work with my macbook pro. However, some people succeeded in install process on 10.11 GM. You can open /Application/Norton which is created after install failure, and the version from its menu says v6.0, however the app version via Finder says 6.4. 'Anti Virus Auto-Protect could not load the scan engine' I was having the same problem with NIS and the scan engine and I just did a complete uninstall and installed again and this time all components including NAV are working.I did follow your link (new 6.4 client is already available for download from however the installation failed (Norton Internet Security). I'd like to confirm the specification of Mac which people can install the Norton Security v6.4 on. I hope this discussion would be useless after the official public release of 10.11. Not sure why but at least it's one more data point.The same thing has been happening to me, coincidentally ever since I renewed my subscription in August. Copy of complete Live Update Log attached (goes back earlier than my previous extraction). ) Mike I'm on 10.6.8 and have the same problem using version 4.1.1 of NIS. Using Live Update from the menu bar if I click on 'Update Everything Now' the download fails.This error can appear when you run Live Update with an Internet connection through a proxy server. In the System Preferences window, double-click the Network icon. From the Show drop-down menu, select your active network interface (e.g. Live Update Installer sudo java -cp /Library/Application\ Support/Norton\ Solutions\ Support/Live Update/com.symantec.liveupdate. Thanks to everyone for helping us identify this bug.To fix this problem, configure the network to bypass the proxy settings for Live Update. Click the Apple menu icon, and then click System Preferences. Live Update -d If you are not familiar with the command line, you will first need to open the Terminal application (found in Applications - Utilities). Name(Class.java:169) at jluf.c(Dasho A5380) at jluf.store(Dasho A5380) at com.symantec.liveupdate.config. The issue has been fixed, and QA has verified that the issue has been pushed to production.